At North Country Agency, we are here to serve you.
Are you tired of dealing with insurance companies? You contact an insurance company and they provide you with a quote. You decide to purchase the coverage and then you discover hidden fees. Or perhaps, after settling on a new policy, something unfortunate happens (a fender bender or a neighbor slips in your yard). You need your insurance provider to assist you with your claim. Unfortunately, you do not have all the coverage you thought you did and your insurance agency will not help you.
Our objective is to get to know you and your family and to form a lasting relationship with you. Our goals are to consistently provide high quality service, explain all your options and give you a choice in coverage. We work only with insurance companies that provide world class claims practices.
High Quality Service
Most of our representatives are licensed New York Property & Casualty and Life & Health agents. That means we are qualified to recommend coverage options that can be customized to fit your needs. As in any industry, the insurance field is subject to change. To remain current with the latest updates, we enroll in continuing education courses and seminars throughout the year. After you speak with one of our knowledgeable agents, you will recognize and appreciate the difference.
We know how frustrating it is to be placed on hold or wait days for a reply to your email. At North Country Agency Insurance, we are easy to reach and offer the customer service options you prefer. You can pick up the phone and talk to a real person working right here at the agency office or feel free to text us at 315-350-3161
Choice in Coverage
In today’s world, you want options, you want choices, and you want to make decisions for yourself! Many insurance agencies provide information on one company, theirs. We work directly with dozens of insurers, all financially sound. Our powerful software can calculate which one of our insurers offers the best blend of customized coverage and value for your situation. Any time your needs change or an insurer raises their rates; we will re-evaluate our portfolio of companies. We do this proactively to ensure that you continue to receive the greatest value for your insurance dollars year after year.
World Class Claims Practices
The insurers we work with all have reputations for great claims service. We take pride in our ability to recommend the right coverage and limits. This is learned through years of practice, experience, continued education and close communication with insurance providers. If you need to make a claim, we know how to assist you and there should never be any surprises.
We will not forget about you. We will connect with you during the year to provide new information and to see how you are doing. Anytime you have questions or want to reevaluate your policies, we will be here. We are not a company that contacts you only at renewal time. When it is time to renew, we will make the process as easy as we can for you.
We offer reliability, a family relationship, and most importantly peace of mind. Call us today.
Phone -315-769-9054 FAX: 315-764-7313 Text- 315-350-3161